Scope
Development of in-store application that helps the store associate to be well informed about the incoming customer based on the social media check-ins such as Foursquare or Facebook
Solution
- Hybrid solution involving Rhomobile suite, jQuerymobile, HTML5 and CSS3
- Android Tablet client supporting following features
- Customer check-in list view (via Foursquare, Facebook)
- Admin portal for adding retail stores and provisioning
- Customer purchase history view
- Customer profile
- In-store/User Management server hosted on AWS cloud – used AWS technologies EC2, S3 and auto-scaling
Impact
Enabled the store associate to improve customer service and increase the top-line