Customer: North American Smartphone Manufacturer
Scope:
Customer was looking for support with Android upgrades and Android Security management for over 60 different smartphone models.
Solution:
- Chipsets: Qualcomm: SDM6150, SDM630/632/636, SDM710, SDM450
- Provided Android Security Management by integrating Security Patches from Google and Qualcomm for 60+ models
- Enabled the customer to upgrade their phones to Android 9 and 10
- Development and integration of ~5000 OEM customizations
- Changes in Setup wizard, Settings, Settings Provider, System UI, Themes, Input Framework, Gestures
- Telephony framework (APN Settings)
- Validation: Unit testing
- Enabled 48 hours of stress test, 800 hours of stability (MTBF) with 10 devices, and 2000+ hours of user trials
- Managed interaction with chipset vendor and Google
Impact:
- Customer entrusted Sasken with the responsibility of end-to-end upgrades of their devices right from bring up to deployment including user trials and monitoring after deployment
- Sasken enabled the customer to launch the upgrades in multiple operator networks covering North America, Latin America, APAC, and Europe
