Scope
Unavailability of actionable insights in the current reporting ecosystem preventing proactive decision making
Solution
- Created a scalable ‘Actionable Insights Platform’ built upon the current Data Warehouse
- Followed Agile approach to minimize time-to-market
- Leveraged Redshift and Tableau to enable a high-performing self-service platform
Impact
- Completed sales dashboards and customer segmentation reports in the initial sprints
- Reports have been rolled out to business SMEs
- Reports provide the client visibility of higher revenue generating customers and services